Shipping Information
Which countries do we ship to?
The countries we ship to are detailed below:
- United Kingdom
- Ireland
- Austria
- Belgium
- Czech Republic
- Denmark
- France
- Germany
- Greece
- Italy
- Netherlands
- Norway
- Poland
- Portugal
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
How much will I be charged for shipping?
Shipping is completely free for all orders.
How quickly can I expect my order to be dispatched?
Your order will be dispatched within a maximum of 24 hours during weekdays.
How quickly can I expect my order to arrive?
Orders to the United Kingdom will arrive on average between 48 - 72 hours after your order is received.
European orders will arrive on average between 5 - 7 days after your order is received.
Note: This is just an estimate. It may take up to a maximum of 14 days for your order to arrive in the UK. 21 days for orders to the EU. Please do not contact us with regards to non-delivery until at least 14 days have passed.
Is my order packaged discretely?
Yes. The packaging is completely discrete and has absolutely no external reference to the contents held within.
Will I have to sign for my order?
No. Your order will be delivered in the standard post and does not require your signature.
What happens if my order does not arrive?
In some rare cases an order for the United Kingdom may take up to 14 days to arrive. For European orders in some rare cases the order may take up to 21 days to arrive. However, over 95% of all orders arrive within our quoted time detailed above.
If for some reason your order has not arrived by 14 days for United Kingdom based orders or 21 days for European orders please contact us by email at sales@kamfaster.com with the following information:
- Your full name and address
- The order number you were quoted in your confirmation email
